As COVID-19 continues to spread across the globe, I wanted to let you know what we are doing to ensure continuity of service for our clients.
The well-being of clients and staff are our two primary considerations in the planning and decision making around COVID-19.
We are committed to seamless service for clients through our support for home working. We have the necessary technological and operational infrastructure already in place.
We are assessing the situation daily, remaining vigilant, and following recommendations from the Government. Accordingly, we have asked employees in select areas to work from home and are following guidance to ensure there is a safe working environment in our offices. We have also restricted travel and are using our technology to connect virtually. As the situation evolves, we will continue to adapt our approach.
Our commitment to providing you with the highest level of client service is unwavering and we are dedicated to ensuring there will be no disruption of our service to you. If you have any questions, please do contact me.
Please use email and telephone in the normal way.
We wish you health and safety in the weeks to come.
Kind regards
David
David Saunderson – Chief Executive
